Why is Memorial Stationery so important?
Memorial
stationery is a beautiful personalised way to honour your loved one’s
passing. It is a way to hold memories close and offers a reminder of a
dearly loved one during the weeks, months, and years ahead. It is also a
way to help lift the burden and sorrow and help replace it with
comfort. It will make a beautiful keepsake that you can treasure
forever.
What are Memorial Cards?
Memorial
cards are either a single or folded card that are usually given out at
the service as a thank you to all who have attended or afterwards. They
usually have a photo of your loved one and important details such as
their name, date of birth and date passed away. They can also have a
verse or poem and thank you message. These cards serve as mementos,
preserving their memory in a tangible form.
What are Order of Service Books & Mass Books?
Order
of Service Books are most commonly an A4 sheet size that folds in half
which is used at the service for all to follow. This may include
readings, tributes, songs and photos. Mass books have more detailed
content for the service and include extra pages that are inserted and
can vary depending on what is required. They may also feature extra
photo collages.
What is Artwork & how should I supply images & text?
Artwork
is performed by a trained and experienced professional in graphic
design and print production. Text and images need to be setup for
accurate “print ready” purposes. Please note Word documents are not
print ready artwork and will still need to be edited & re-created in
the correct print programs. All Text is recommended to be supplied via
email in Word or PDF file formats. All Photos should have a minimum
resolution of 300 dpi and sent as jpeg files.
Can I design my own?
Yes
you can. Any artwork supplied to us must be print ready and supplied as
a PDF file. The file has to be the correct size with 3mm bleed all
around and be able to fit to our print specifications. We highly
recommend not designing files too close to the edge having at least 5mm
inside the trim area.
You
may have a favourite image, painting, hobby, scenery or religious image
that you would like to use to add a personal touch. Custom or special
designs will incur additional artwork & production fees depending on
work required. Extra retouching on all photos will be charged
accordingly. We have many options and ideas and most likely have what
you are looking for. If you have something in particular feel free to
email a request and we will be in touch with an answer and a quote for
you.
What is a Visual Tribute Presentation?
Visual
Tribute Presentations also known as slideshows or powerpoint
presentations are a special way of capturing a persons life memories in a
unique movie format. These are often played at the service or wake and
most commonly have around 30-50 photos along with background music,
usually one song. This can be the most treasured memory to play
afterwards and also to upload and share online.
What happens when I place an order?
Before
we can begin designing anything we require all information & photos
to be received as soon as possible. Once received a proof will be
emailed for approval within 1 to 3 business days. Once approval has been
received it will then go into production. Notification will be sent
confirming that your order is ready for production and once complete
will be delivered or ready for pickup. Please note we accept no
responsibility for any unchecked errors or omissions. Please note a fee
will apply if any order is cancelled after the artwork has been
completed.
How do I get my order?
All
products required for a service are delivered direct to the funeral
home either the day before the service or for urgent or last minute
requests the morning of the service. Pick up from our office can also be
arranged for anything not required to be at a service.
What is the quality and size of the card stock?
Our
products vary in sizes and this can be found on our website. We only
uses the finest, premium quality 350gsm card stock for all cards and
book covers. Internal booklet pages are printed on 120 gsm paper.
Laminating incurs an extra charge.
Is there a minimum order quantity and I can order more later?
All printed stationery products have a minimum order quantity of 30. All other products are individually priced.
Yes
you can reorder more at a later date as we usually keep all records on
file for 24 months. When re-ordering you can arrange for free pick up
from our office or a delivery fee will apply.
Do you ship to all destinations?
Yes
we can deliver to anywhere in Sydney, Australia & or the world.
Delivery to anywhere in Sydney can usually be guaranteed to be ready
before the service. Outside of that there are no guarantees. Orders
placed by customers outside of Sydney will have different fees
calculated according to the destination, size and weight of the package.
This will be determined when the quote is given.
How do I organise payment?
Payment
is usually made in full prior to delivery by either Credit Card or
direct deposit. Bank acount details will be on the invoice. Alternatively for approved funeral homes it can be added to the funeral account.
